Who is the Information Technology (IT) professional? What is professionalism in IT? What is the purpose of professionalism? Understanding the IT professional and society is important. But what are the questions? And who has the answers?
Is there is a straight jacket definition? Are there grey issues or can professionalism simply be viewed in terms of black and white? What does professionalism mean to you? Is it about becoming an IT top gun, achievement, money or fulfillment? Although it’s about specialization a lot depends on our perceptions. Hopefully we will gain more insight by looking at issues that touch on professionalism in IT and society.
The Knowledge Environment
The role of the IT professional in today’s world is critical. IT is an essential resource for growth and development. IT provides key infrastructure and facilities important processes. But the IT professional must enable the enabler. In the network economy of evolving technologies and constant change, technology permeates all facets of life – personal, business, educational, social. Technology has revolutionized the way we interact and function at all levels.
But it is people that make technology happen. It is people who drive the knowledge economy. There must be users. And business people are the ones creating and driving old and new business through technology. Consumers and business men and women matter, but the technology professionals can’t be ignored. Technology professionals are the platform, the support, the strength, the backbone in any technology driven environment.
The knowledge society requires qualified and competent IT professionals to ensure the effectiveness and efficiency of technology tools and applications. Professionalism can’t be ignored. In the IT sphere, high activity areas requiring high standards of professionalism and technical know-how include Technical support, Programming, Engineering, Database Administration, Networking and Web development.
Expectations and Purpose
Professionalism means dealing with expectations. What are the expectations? Demands on professionals are wide ranging. How realistic are the expectations? A wide variety of situations exist. What are your responsibilities and obligations? Professional competence requires an understanding of expectations. Avoiding shortcomings in your commitment to professionalism depends on your understanding of expectations.
As a competent IT professional, you must know what the expectations of your colleagues, your industry, your clients and the general public are. What does your audience expect from you? How does meeting these expectations reflect on your level of professionalism? Expectations will often vary. However, in part due to dependence on IT, expectations are often high; it is a challenging field and professionalism.
What are the ‘gold standards’ regarding expected professional issues? Do you want to be recognized and respected as an IT professional? You must strike a balance between the needs of stakeholders and your ambitions. Professionalism means meeting realistic expectations related to information technology as you grow your career.
Jidaw asks: What is your take on IT Professionalism? Share your ideas and opinions.
Innovation and Development Advisor, ICT at Jidaw
ICT Development Advisory Support and Consulting